Delete in the app
- Open Lirno and go to Settings, then your account.
- Choose Delete account and confirm.
- Verify your Google, Apple or email sign-in when prompted. Keep the app open until deletion finishes.
The current app removes your sign-in account, private account records, usage and Premium status, associated temporary cloud uploads, and app-managed learning data on that installation. Exported or externally shared copies are outside Lirno and must be removed separately. A guest can remove local study items in the app and contact us about deletion of the anonymous service account.
Request deletion online
Open the Rocket Digital Limited contact form below. Include Lirno account deletion in your request and the email address used to sign in. If you used a guest account, describe that installation and provide its app account identifier if available. Never send your password, Google verification code or payment-card details.
We may ask you to verify control of the account before deleting it. If you only want certain data removed, say Lirno data deletion and specify the data to delete; you can keep your account.
Request account or data deletion ↗Data removed and limited retention
Deletion covers the authentication account, account-linked usage and subscription-status records, private reports and other Firestore subcollections, and associated temporary uploaded homework photos. App-managed local chat history, imported materials and progress are removed by in-app deletion. An online request cannot remotely erase offline files on an unconnected device; clear the app's storage or uninstall it after your request is completed. A one-way hash marker without email, name or homework content prevents delayed store notifications from recreating account data. Limited transaction, security or legal records may remain with service providers where required.
Cancel a subscription separately
Deleting a Lirno account does not cancel Google Play or App Store billing. Cancel the subscription in the store account that purchased it to prevent future renewal charges.
Read the Android privacy policy or visit support for further help.